I TRANSFORM EXPERIENCES BY DESIGNING FORWARD THINKING & EQUITABLE PEOPLE-CENTRIC JOURNEYS.

BPR

I created the flexible design system and personalization strategy for one of the most recognizable recreational vehicle brands.

I created the Design Framework used by over 100 state agencies to provide critical government services to the 12.5 million residents of Illinois.

I led the redesign of the Army Knowledge Online (the world’s largest intranet.)

I led the redesign of the Los Angeles County Department of Public Social Services (the largest service agency in the U.S.) self-service website.